Virtual Observer Customers: Making a Cloud Telephony Transition?In today's fast-changing technology climate, many companies are considering moving their telephony infrastructure to the cloud, if they haven't already made such a change.Anticipating this trend, CSI was an early adopter – our Virtual Observer Cloud WFO platform has been offered for over 5 years and has been proven across a multitude of market segments, telephony integrations points, and business sizes.We are reaching out today to make sure you are aware of Virtual Observer's cloud-ready status.Virtual Observer has native integrations and partnerships with many of the leading cloud contact center omni-channel platforms.Is your organization in the process of considering or evaluating a migration to a hosted solution? CSI can point you in the right direction with a list of our existing partners. Are you considering moving to a cloud telephony platform? Yes NO EVENTUALLY WE ALREADY MOVED Have you chosen a cloud telephony provider? YES (PLS COMMENT BELOW WITH VENDOR NAME) NO WE WOULD LIKE SOME SUGGESTIONSThe benefits of moving to a cloud contact center service are well known:lower, predictable cost model (OpEx model vs. CapEx) managed IT services reduces need for internal resources & hardware faster deployment greater scalability more agile and transformative process improvements Most importantly: your on-premise investment in Virtual Observer can be transitioned to your new cloud environment painlessly.Even if you are considering new cloud options from Avaya and Cisco, keep your options open and know we are here to help!Coordinated Systems, Inc. 165 Burnside Avenue East Hartford, CT 06108 Ph 860-289-2151 Web | Blog | Twitter | Google+ | LinkedInVirtual Observer: 2017 Winner of the “Achievement in Workforce Optimization” Award Time is Up!