Protecting your private information is our priority.

This Statement of Privacy applies to Virtual Observer, previously known as Coordinated Systems, Inc. (CSI) and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Virtual Observer. The Virtual Observer website is a solution information site. By using the Virtual Observer website, you consent to the data practices described in this statement.

Collection of your Personal Information

Virtual Observer may collect personally identifiable information, such as your name. We may gather additional personal or non-personal information in the future. Information about your computer hardware and software may be automatically collected by Virtual Observer.

This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Virtual Observer website.

Use of your Personal Information

Virtual Observer collects and uses your personal information to operate its website(s) and deliver the services you have requested. Virtual Observer may also use your personally identifiable information to inform you of other products or services available from Virtual Observer. Virtual Observer may also contact you via to conduct research about your opinion of current services or of potential new services that may be offered. Virtual Observer does not sell, rent or lease its customer lists to third parties.

Virtual Observer may share data with trusted partners, such as Google, to perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are Virtual Observer, and they are required to maintain the confidentiality of your information. Google may use information about which web pages a user visits within in order to show more targeted ads to better suit the user’s perceived interests. These ads may appear across the network of Google advertising partners.

Virtual Observer may keep track of the websites and pages our users visit within Virtual Observer, in order to determine what Virtual Observer services are the most popular. This data is used to deliver customized content and advertising within Virtual Observer to customers whose behavior indicates that they are interested in a particular subject area.

Virtual Observer will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Virtual Observer or the site; (b) protect and defend the rights or property of Virtual Observer and, (c) act under exigent circumstances to protect the personal safety of users of Virtual Observer, or the public.

Use of Cookies

The Virtual Observer website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Virtual Observer pages, or register with Virtual Observer site or services, a cookie helps Virtual Observer to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Virtual Observer website, the information you previously provided can be retrieved, so you can easily use the Virtual Observer features that you customized. Virtual Observer uses a re-marketing process which shares information with Google to help improve visitors’ advertising experience across the internet.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Virtual Observer services or websites you visit. Visitors may choose to opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page or by visiting Google’s Ads Preferences Manager.

Virtual Observer secures your personal information from unauthorized access, use or disclosure.

Children Under Thirteen: Virtual Observer does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Opt-Out & Unsubscribe: We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Virtual Observer by Calling 860-289-2151 and requesting to unsubscribe. You may also send an email for the same purposes.

Changes to this Statement: Virtual Observer will occasionally update this Statement of Privacy to reflect company and customer feedback. Virtual Observer encourages you to periodically review this Statement to be informed of how Virtual Observer is protecting your information.

Virtual Observer welcomes your questions or comments regarding this Statement of Privacy. If you believe that Virtual Observer has not adhered to this Statement, please contact Virtual Observer at:

Virtual Observer
165 Burnside Avenue
East Hartford, Connecticut 06108
Email Address: [email protected]
Telephone number: 860-289-2151