user interface

5 reasons to love our fresh, updated WFO software user interface

1) Virtual Observer’s (VO) Web-based user interface is cleaner, modern and extremely easy to use, while maintaining predictive navigation and familiarity for users of the previous version. Users take to it extremely quickly.  2) VO’s latest version is equipped with Dashboard Reporting, including many pre-loaded widgets which present Average Handle Time, Employee Performance Reports, First …

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